Refund Policy

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RefundPolicy

We stand behind our AI Resume Builder with a comprehensive refund policy. Your satisfaction is our priority, and we're committed to making things right.

30-Day Money Back Guarantee

We offer a comprehensive 30-day money-back guarantee for all premium subscriptions and one-time purchases. If you're not completely satisfied with AI Resume Builder, you can request a full refund within 30 days of your initial purchase - no questions asked.

Full Refund

100% money back guarantee

30 Days

Generous refund window

No Questions

Simple, hassle-free process

Refund Eligibility Criteria

To ensure fair usage and maintain our service quality, please review our eligibility requirements for refund requests. Most requests are approved automatically when these criteria are met.

Eligible Requests

Request made within 30 days of purchase
Account in good standing with our Terms of Service
Reasonable usage of premium features
Valid technical or satisfaction concerns
Proper refund request documentation

Limitations

Excessive downloads (over 100 resumes)
Violation of Terms of Service
Fraudulent or duplicate accounts
Requests after 30-day period
Abuse of refund policy

How to Request a Refund

Our streamlined refund process ensures quick resolution. Follow these simple steps to submit your refund request.

Required Information

Your registered email address
Order/Transaction ID
Date of purchase
Reason for refund request

Contact Methods

Email Support

Primary method - fastest response

support@airesumebuidler.com
Live Chat

Available 24/7 for urgent requests

Processing Timeline

We process refunds efficiently to get your money back as quickly as possible. Here's what to expect at each stage.

1

Request Review

24-48 hours

Initial review and validation

2

Approval

1-2 business days

Refund approval and processing

3

Credit to Account

3-7 business days

Funds appear in your account

Processing Note

Refund timing may vary depending on your payment method and banking institution. Credit card refunds typically appear faster than bank transfers.

Non-Refundable Items

While we strive to accommodate all reasonable refund requests, certain items and situations are not eligible for refunds.

Expired Subscriptions

Subscriptions older than 30 days from purchase

Policy Violations

Accounts that have violated our Terms of Service

Free Accounts

Free trial accounts with no payment made

Excessive Usage

Accounts with abnormally high usage patterns

Fraudulent Activity

Accounts involved in fraudulent or suspicious activity

Third-party Services

Costs for third-party integrations or services

Partial Refunds

In certain situations, we may offer partial refunds based on usage and circumstances. These are evaluated on a case-by-case basis.

Partial Refund Scenarios

Subscription cancelled mid-cycle with limited usage
Technical issues affecting service for extended periods
Feature limitations discovered after purchase
Downgrade from premium to basic plan

Chargebacks & Disputes

Before initiating a chargeback, please contact us directly. We resolve most issues quickly and can often provide faster resolution than the chargeback process.

Important Notice

Chargebacks may result in account suspension and additional fees. We prefer to work with you directly to resolve any payment disputes amicably.

Contact us first at support@airesumebuidler.com

Need Help? Contact Our Support Team

Our dedicated support team is here to help with any questions about refunds, billing, or account issues. We typically respond within 2-4 hours during business days.

Email Support

For detailed refund requests and documentation

Send Email

Live Chat

Get immediate assistance with urgent requests

Support Hours: Monday - Friday, 9 AM - 6 PM PST